I was pleased with the service and waiting areas. ...

I was pleased with the service and waiting areas. Though the Service Reps didn't readily acknowledge my presence because they were either with a customer or on the phone, the one that did help me eventually, acknowledged and said that someone would be with me shortly. Rep offered service to take me back home if I didn't wish to wait.
After my oil change was complete, I noticed that unlike my former dealership in NJ (Multi/Open Road) my vehicle was not washed. I did notice the list of car wash services for a price of course.
Nonetheless I'll see if this will be the best place to have my Traverse serviced again in the future.