Review of Bob Rohrman Schaumburg Ford

4 years ago

First.

First.
Tried to charge me twice for the same part. To order a part they charged me up front then when I came to have it fixed they at the cashier I realised the bill is way too high I figured there was a charge for the part on the bill. They said they were sorry and they don't know how it happened.
Second.
They charged me $60 for 8 plastic rivets...in auto part store you pay exactly for the same thing $3-$5 per bag of 6-12 pcs!!!! What's even worse they did not install molding properly because it was still flapping. I checked underneath and guess what a clip/rivet was missing... AND YOU THINK YOU PAY EXTRA AT THE DEALER SO YOU HAVE IT DONE BY RIGHT PEOPLE WITH RIGHT PARTS. W R O N G!!!!