hkai413

Review of The Good Guys

Good Guys have always been my first choice if I ev...

Good Guys have always been my first choice if I ever wanted to purchase any white goods or any other goods. This is because I have had good experience with them when I first deal with them 8 years ago.

Today I went into the store have a particular thing in mind realising there were a cheaper price online offering by someone else. The staff was unhelpful, she's definitely need to be upskilled from customer service perspectives. Then I have the misfortunate to speak to the store manager - Kevin.

Kevin was worse - he is blunt, and condescending. You could also tell the employees are intimidated by him. He left the conversation bluntly after shutting down with no help or other options offer. A very power driven individual with limited care / service perspectives for his people both employees and customers.

Good Guys need to pay thorough attention into this to maintain its business.