The service is worst than a 3 star hotel and may A...

The service is worst than a 3 star hotel and may Allah guide mr abdelwahab and colleague with politeness and the way to speak to the guest. We had heard a lot about the bias attitude towards Asians of the hotel staff but we still went ahead with our bookings here hoping the feedback to be wrong but unfortunately the front desk and the luggage service proved us wrong. Front desk people are extremely rude. I regret my booking here and this my last time in Al Marwa Rayhaan by Rotana. And would strongly not recommend this property to any of my family and friends. We visit the holy city 4 times a year.