S

Steve DeVoss

3 years ago

The property was very nice. The room was clean an...

The property was very nice. The room was clean and comfortable, but it would have been better to have more than the few (mostly in use) electrical outlets.
The outside gardens were well maintained.
I did not use the pool, but it looked inviting, and others were enjoying it.
Security procedures were very good.
There is a restaurant on the top floor with outdoor terrace seating. I wanted to enjoy the view and have a coffee, but was not allowed, being told that only dinner customers are allowed there. This seemed unreasonable, and there were many open tables. They lost revenue and customer satisfaction.
At checkin, it was no problem for the hotel to debit an estimated amount (with margin) from my credit card.
At checkout, I was surprised and disappointed that the balance due back to me was not credited back to my credit card but offered in Rupees cash---for which I had no use, since I was leaving the country.
The room rate was a bit high, compared to other hotels in the city.
The staff were all professional and courteous, and all things considered, I would return for a stay.

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