Jenna Burke Review of The Ginger Group
I am new to Victoria and was shopping around for a...
I am new to Victoria and was shopping around for a new salon. Since this place is across from where I live, I decided to go in and check it out.
I walked in and waited for someone to approach me as the stylists were busy with customers. After a few minutes, one of the stylists came over and when I inquired about pricing and services, he said he would get someone. I was introduced to a middle aged woman and when I inquired with her, she said it was all on the website. I elaborated that I was wanting a cut, highlights and colour. She just stared at me with a frozen smile and said, "yup, you have the internet? (Looking down at my phone) It's all on the website."
I was standing there in front of her. The least she could have done was provided me with a quote or estimate. I can't help but feel I was being judged. She was fake friendly and passive aggressive. I was on my way home from school (I'm a mature student) and had a backpack on so she obviously felt I didn't belong there.
I would not support this business. Anyone who treats potential clients like this, doesn't deserve new clients.
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