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Paul McKee

4 years ago

I'm Hilton diamond and I called to ask for an earl...

I'm Hilton diamond and I called to ask for an early check-in. I was told that the hotel was sold out the night prior and they were not offering early check-in. I asked to be put on a list to be called whenever a room was clean. That request was denied. I then asked why they would have a clean room but not let people check in. The lady told me that was not the case they would let people check in she was very rude about it. I got frustrated and just hung up. I'll stick with Marriotts in the future.

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