Mandy Knights

Review of Trathi Furniture

This store deserves a "10 star" review, if this we...

This store deserves a "10 star" review, if this were possible. From the first telephone call, to the very professional customer service, the very timely updates on delivery, through to the friendly and helpful nature of the delivery person, who took all the packaging away, and placed the mango sideboard in exactly the place I wanted it. I was SHOCKED at this lovely 20th century amazing customer service, where NOTHING is too much trouble!!! They even rescheduled my delivery time for an afternoon, and cancelled the initially delivery slot, as I work for the NHS, and had to go to a hospital to complete some checks, as I'd just got a new job. They were also very obliging in that they were more than happy to take my piece of furniture up a flight of stairs, to get it into my accommodation (we are on the first floor of a maisonette). It makes such a refreshing and lovely change to receive this standard of service, that you feel like royalty, compared to the shabby grudging manner of most leading furniture stores, who advertise on television, who cannot do this or cannot do that. Now, I truly feel that I need another mango sideboard, to place at the other end of my lounge, to match the beautiful wood of the first one. I will not even need to use another rude and sloppy organisation, but will definitely be using this lovely organisation, and their prices are so competitive. What a breath of fresh air this whole experience was, from start to finish, along with the effervescent friendly nature of the people from this neck of the woods. Look no further, purchase your goods from this store, and you will never regret it, I promise you.