We checked in 12/6. We were given a room with a ha...

We checked in 12/6. We were given a room with a handicapped shower. The room was pretty outdated. I turned on the shower for 1 min to get hot and walked away. I walked back towards the RR and fell into the restroom on the floor on my left arm as I tried to brace my fall. The water was not draining properly and pooled on the floor outside of the bathroom. The hotel was notified. I asked to speak to a manager bc my arm was hurt. I never got to speak to one just the front desk person although he stood two bays over. They only sent security to make a report. He brought ice for my arm. That's it. There was no follow up from the hotel. Just to think if it were elderly person that fell they would have more regard. Daily we had to build a dam of towels to prevent the water from escaping and from slipping on the tile. The cover of the ac vent also came off while we turned up the air. She had to fight with it to attach back to the wall. While a great location has bad customer service..I wil not stay here again.