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Evelyn Ricci

4 years ago

We traveled to Otavalo in February 2018. I write t...

We traveled to Otavalo in February 2018. I write two reasons why I do not give more stars. 1. The tour left Quito 40 minutes later than the time indicated by the staff of the agency. Nobody asked for our names. A lady from another agency for "consideration" told us to walk one block and ask the bus lord if that was the bus that would take us. 2. We inform that one of us is a vegetarian. When we arrived at the restaurant in Cotacachi, the lady in the kitchen did not seem to be informed about the vegetarian food we had requested in advance. It was doubtful. I suggested what he could offer us. Suggestions: respect the time of your customers, and do not improvise vegetarian food.

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