They can do better. The first thing they do at th...

They can do better. The first thing they do at the reception desk is point to a sign which reads "If you're not satisfied with your stay, let us know and we'll Make It Right" but failed in this and other respects. Upon arrival to the room we were greeted by dishes and silverware outside the door - how does this happen in a newly cleaned room? We also noticed immediately that the door sweep was missing and that you could see into the room from the elevators. Sure, you could only see the floor but our immediate concern became noise as we were just outside the elevators and the ice machine. Went down to front desk and told of our concerns and was informed that the hotel was fully booked and no room change could be made. While the suite is comfortable it would be better to have a door between the living area and the bedroom for those couples who sleep on different schedules. Also, not sure how this made it past the city's building review process but the only wall switch (besides for the kitchen) controls only a light by the door - if you come into your room in the dark you must make your way to the desk or bedside tables to turn on a light. Doesn't make sense. Lastly, I went to the front desk looking for coffee packets and was told they would be "right up" - never got them, I had to get some from a room attendant down the hall. They can do better.