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cturtl355

3 years ago

Let's start with the good. The individual receivi...

Let's start with the good. The individual receiving me was polite and thorough. His costumer service was excellent. Also found me when my oil change was complete. While I was waiting I decided to test drive the Raptor I'm going to replace my Edge Sport with. Then the gentleman with me decided to test drive the Focus R/S. While the sales person was away we over heard someone telling him that this wasn't an amusement park, they shouldn't be driving these cars, and that there was no interest to purchase a vehicle. This was uncalled for and demeaning. My last two cars were purchased at this dealership. That comment could very well keep me from ever going there again. There is plenty of competitive dealers in this area to bring my money to instead.
Respectfully,
Brian Sheridan

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