The hotel concierge, Moeen Khan, was extremely kno...

The hotel concierge, Moeen Khan, was extremely knowledgeable and basically planned our daily activities (and deals) for us and arranged transportation throughout every day (including multiple stops).

Burj Khalifa, Dubai Mall and Dubai Fountain are all a 5-10 minutes drive away. The hotel staff here took great care of my family and I during a 5 day trip. We were in somewhat of a tight spot, and needed additional space for another family member at the last minute. Luckily we were able to upgrade the room to include the breakfast buffet and happy hour each day, and in doing so the hotel threw in a room upgrade along with extra mobile bedding and access to the horizon club (with free snacks and light refreshments) for free, instead of having to upgrade to a suite to fit all of my family.

The staff greeted us with smiles each day, and supplied free bottled water whenever requested. The buffet-style breakfast turned out to be a MUST HAVE. The chefs prepared food from a ton of different countries, and all of it was delicious every day. There are also many quick stops for food and financial transfers within 5-10 minutes walking distance.

The ONLY (minor) complaint I have is that regular check-in was at 2:00pm, and we arrived at roughly 8:30am with no early check-in available (they tried to prepare the room in time for us, but had no luck). However, we were able to enjoy lunch at one of the 3 restaurants, wait in the horizon club (great views of the Burj Khalifa) and explore the area in the meantime while they took care of our luggage for us. I would definitely stay here again.