George Olsen

Review of Tulley Auto Group

Bought a used car from there, and I have to say - ...

Bought a used car from there, and I have to say - I will never do business with them again. Lies and deception is all they can offer. Made a deal with them for a specific interest rate, along with payment per month. Went there to pick up the car, and was made to wait over 2 hours while (as the salesman stated) they had to finish up the paperwork. After over 2 hours of waiting we were brought into an office and told that they had to shop around for financing and that the rate was going to be more. When I mentioned that we were promised a specific rate, and payment amount, they basically denied ever stating it. Worst buying experience ever. Had to fight with them to get them to get the payment down to where it should have been.

Only got 1 key with the car - even though the sales rep stated they had both. To make matters worse - after being there for over 3 hours, we got home, and found that they never gave us our temporary registration! Called the Finance guy and left a voice message - never returned our call. Emailed the Sales rep, and again, never responded - poor, poor customer service.

Avoid these guys like the plague - unless you want to deal with their aggravation.