The Pet Fair

The Pet Fair Reviews

Reviews 38
4.6
Reviews 38
Filters:
Rating
Language
Sort:
Most recent

Very friendly and great with calming him down befo...

Very friendly and great with calming him down before he got his nails trimmed, even gave Duke a handkerchief to wear after. We did a walk in and did not have to wait. Definitely going back!

We boarded our 14 year old Shih Tsu for 10 days ov...

We boarded our 14 year old Shih Tsu for 10 days over spring break and we came back to a refreshed happy dog! We were worried about boarding him because of his age but it was obvious that Josie and her crew took fantastic care of him! A+++

Very expensive for an average groom.and groomer co...

Very expensive for an average groom.and groomer complained my dog wouldnt stay still. They should be trained to deal with that..I was annoyed the groomer even said that...will not be going back..

Had a last minute emergency that caused me to need...

Had a last minute emergency that caused me to need to board my pup for a little bit and they were as helpful as possible on short notice. My dog is not the easiest when it comes to dealing with strangers but the folks at pet fair did their best with her and that's all I can ask. I will definitely use them again when the time comes.

We've been going to The Pet Fair for several years...

We've been going to The Pet Fair for several years for both grooming and boarding and wouldn't think of going anywhere else. The staff is knowledgeable and friendly and treat our pet like their own.

We decided to do a trial run to get our dog used t...

We decided to do a trial run to get our dog used to this place in preparation for a trip we are planning.

We booked him for the price of two nights in the premium "suite" with the intention of him being there for one night and a full day. They guaranteed us that he would have his own suite room and that he would be there for the entirety of his stay. We decided to come and get him a little early. When we came to the counter, a young woman employee was evasive, and bee-lined to the back to grab him quickly. We followed her only to find that he had been moved to the back with all the other dogs and another dog was in the suite we had booked for him.

We were floored. They explained that another dog had a reservation...OK then why did you allow us to book it in the first place? The woman who went to get him was rolling her eyes at us while we were explaining why this was unacceptable. How are we to even believe that he spent any of his time in the suite we booked for him? If only he could tell us!

We cannot trust this place again, and cancelled our two week holiday reservation with them. We will be avoiding at all costs.

Nothing but amazing things to say!! My dog stayed ...

Nothing but amazing things to say!! My dog stayed with them for a week and they were nice enough to send me pictures and updates of my happy girl. They even accommodated me having to pick up my dog when they were closed when I had an emergency. I know they took great care of my Molly, we will definitely use them again! Thank you so much to the super kind staff who made her stay so easy.

We LOVE The Pet Fair. They worked closely with our...

We LOVE The Pet Fair. They worked closely with our vet when some small hiccups happened when we were out of town due to some technical errors with vaccination records. They handled everything calmly and updated me and asked me before doing anything. We were 5 hours away but i felt completely confident that they were being taken care of! One of our girls, Kiki, is a rescue and has many fears and triggers, they reported that she handled everything like a champ and she came home completely happy and healthy. Both of our girls, Olive and Kiki, can be a handful but the staff at Pet Fair handled them great! We have already booked our stays weekends in advance.

We have boarded with the Pet Fair for years. They...

We have boarded with the Pet Fair for years. They are kind, our dogs have always loved their stays there and they are reasonably priced. This is the best place to board in Columbia. They send pictures if you request to check in on your dogs.

Our first stay, but not our last! We were so happ...

Our first stay, but not our last! We were so happy with the care & attention that was given to our "Elvis" by the friendly staff. When my husband dropped him off on Friday he was asked if Elvis would want to be bathed before being picked up on Sunday, not only did they give him a bath but they also did some grooming with no extra charge for those services. We also appreciated the "report card" that came home with Elvis. He looked so handsome, not like some "HOUND DOG" Thank you, thank you very much!

After boarding and grooming my little Luther , at ...

After boarding and grooming my little Luther , at Pet Fair i picked him up on Sunday. He obviously was not able to put pressure on his left front paw, he was limping and holding it up. I spoke with staff and the manager. Emily. Not one person could tell me what happened to him. Did it happen during the grooming? No body knows? !!! I will never take my dog back there! Please take time to choose a trusted groomer and boarding......Pet Fair cannot be trusted....no one could give me an answer or take responsibility! Good news, he is better, and did not have to go the vet!

Excellent experience. Jaime and the whole staff ar...

Excellent experience. Jaime and the whole staff are wonderful. Walter came out happy and looking better than ever. He's not a easy groom, we've had less than acceptable experiences elsewhere in town, not here. Again, the grooming looked wonderful, Walter came back not stressed out and that makes me not stress out - and the price, very fair! I recommend them.

Best grooming shop in town. The quality is impecca...

Best grooming shop in town. The quality is impeccable and the customer service second to none. If you're the kind of person who favors quality over a low price this is the only place to go.

Our dog was at first hesitant, but once he saw how...

Our dog was at first hesitant, but once he saw how much attention and love he gets here. He wags his tail, with joy, when we walk in now. They genuinely care for the animals and it shows. Highly Recommend.

About every six weeks my 'boys' visit the Pet Fair...

About every six weeks my 'boys' visit the Pet Fair....bathing, clipping, nails....they come home smelling so nice, and clean....one (Frank) is clipped for the summer heat....I have been very pleased with their attention to the grooming needs of my boys and their love of my boys!! Thank you Pet Fair...you are special......