Curt Highsmith

Review of Washington Energy Services

The sales man gave me a price for the standard mod...

The sales man gave me a price for the standard model (14 SEER) but for$500 more I could get a better unit (16 SEER) that was more efficient. I went ahead and bought the up graded unit. After it was installed I checked all the paperwork that came with it and noticed that it was only rated at 14 SEER. I called the salesman and asked him why I didn't get the 16 SEER? He said in order to get16 SEER I would have to upgrade my furnace. I asked him why he didn't tell me that when I bought the upgraded unit and he didn't have a good answer. So basically I paid an extra $500 for something I couldn't use. Not happy!