Michael Smith

Review of Sheraton Meadowlands

This hotel has taken a deep dive downward! The fro...

This hotel has taken a deep dive downward! The front desk staff did not listen that I was only staying one night, so I was charged for two nights for two rooms. When we got to our rooms, I immediately turned the AC on to cool off the rooms. We went into NYC to visit family and upon our return, one of the rooms AC was not working. The front desk clerk moved us to another room across the hall. I'm not sure whether the towels and wash clothes were dirty or just dingy. When I walked into the room, it looked so bad that I immediately checked the bed for bedbugs. All of the furnishings they use to have in the room standard, now you have to ask for at the front desk. Our room had a iron hanging on the wall, but no ironing board. This will be the last time I use an Extended Stay Hotel.