J
JohnReview ofJagex
Runescape unjustly banned my account. Also they ha...
Runescape unjustly banned my account. Also they have the worst customer support of any company in the world. Lift my ban and get a customer support email, and I'll rethink this rating. I got banned for "botting", something that I didn't do. My account was hacked. On Monday, September 21, 2015, at around 7:00 et, I tried to log in several times with each time being unsuccessful. The next day my account was banned with no appeal. I tried to contact Jagex, but like I said, the customer support is awful. I couldn't find any emails that worked, so I'm using this. In conclusion: Jagex's customer support stinks. Jagex always makes lame excuses for their problems but this is over the line.

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