I had a procedure done yesterday by my gynecologis...

I had a procedure done yesterday by my gynecologist, Dr. Judy Fong, and I was a little unsure about it being at Deaconess because of all the bad reviews. I could not have been more pleasantly surprised by the excellent care I received. The hospital was clean, the pre-op processes efficient, and everyone, from the phlebotomist, the kind and observant anesthesiologist Dr. Wong, to my excellent check-in nurse, OR nurses, and recovery nurses, were professional and friendly. The collegiality of the staff was evident, and I loved how well everything was explained to me at every step of the process. After a recent visit to Mercy's nasty and inefficient ER, I was thankful for my next experience in a hospital to be so, so wonderful.