Anna Kam

Review of Eldercare Home Health Inc. Tor...

My mother has dementia. She needed a lot of motiva...

My mother has dementia. She needed a lot of motivation to get out of bed and participate in activities. I am thankful for Lisa and her team. The RN was in constant communication with updates. Safety was the top concern.The PSW looking after my mother was gentle, warm and kind. She also reported concerns to me right away and told me what she did about the concern. If the RN was in a meeting or off for the day, Lisa promptly responded to my e-mails. The RN on call over the weekend also made visits. If the PSW was away, the RN informed me that there would be another PSW to take over for the day. I was most impressed with the care and communication with me and my siblings at all times. I was no longer worried about my mom staying her room all day. Thank you and your team Lisa for the excellent care provided to my mother.