The Truth

Review of Hilton Riverside/Hyatt Regency...

If I could give this hotel zero stars, I would.

If I could give this hotel zero stars, I would.

Location is good, that's about it. The hotel is extremely old and out dated. My room had a broken lamp, mold on the shower curtain, a shower handle encrusted in unidentified crud and mold, and a kleenex holder with all the kleenex shoved in by somebody's fingers. The room was disgusting, and I felt dirty just being in the room.

I have complained to management, and I'm still waiting for a resolution. I was promised a free night stay at another Hilton, but management can't be bothered to call me back.

Don't ruin your trip to a great city by staying in this dump.