chithra nair Review of ACCC Insurance Company
One of ACCC's insured ran into my car over Thanksg...
One of ACCC's insured ran into my car over Thanksgiving. Upon hearing her insurance was ACCC I googled their reviews and was terrified at the prospect of dealing with them. I must say I was pleasantly surprised. They were no better or worse than any other insurance company. To their credit, they always answered my calls, yes I had some long wait times, and they always promptly addressed my issues. There was a customer service rep or two that was not up to par and rude but most of them were ok. In particular I have to give a shout out to Yahnelda Mozia and Judy Stovall they were exceptional at what they did. Without Yahnelda going out of her way to call the insured I may perhaps be still waiting for my car to be fixed. Thank you for working with me. I hope you keep up the good work and turn around your reviews.
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