I hate to give bad reviews but in this case im hop...

I hate to give bad reviews but in this case im hoping to get a simple response. I bought a truck on September 24th 2020 and it is now October 17th 2020. I came from the Knoxville Tennessee area to pick it up and it wound up breaking down halfway home. I had it fixed in Chattanooga and was a hefty price. I called the dealership a few times and simply asked what there policy is on something like this and every time they say someone will call me back. Also i paid cash for the truck and still haven't received my title. When i call the people are nice and i am nice to them. I just have not spoke to anyone who has helped in the least bit.