Jennifer Hoffman

Review of Blue Cross and Blue Shield of ...

I dislike health insurance companies in general an...

I dislike health insurance companies in general and BCBS of Kansas City doesn't do anything to improve my opinion. Aside from being expensive and uncooperative, their policies are predatory and they will do anything to avoid paying for services, as I discovered when they deliberately withheld scheduling of a rather expensive procedure ($15,000) for 3 weeks until the new year so I would have to pay my deductible, which I had already reached for that calendar year.

They hold us hostage to their policies while colluding with health care providers and the medical industry to ensure that costs are so prohibitive that we must have health insurance. It's a bad deal for consumers all around and I hope that the situation changes in the next few years. We need a standardized, single pay system which they have fought for years, calling it 'socialism'. Well, anything that replaces the ridiculously complicated, expensive, restrictive system that we have now would be an improvement, no matter what it is called. And I think that I should get a thank you card from its CEO who made more than $104 million last year, some of which I paid for. I hope he enjoys his ill gotten gains.