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Review of Bewleys Hotels

Hygiene in 2 of the 4 rooms 321 and 323 was poor. ...

Hygiene in 2 of the 4 rooms 321 and 323 was poor. The beds were only pulled, they were not made, a paper that remained inside a bed continued, there was blood on the duvet and the double bed sheet and the floor was not vacuumed. Very bad The cleaning is terrible.
The reception staff was absolutely incompetent, they didn't solve any situation, they charged for the first day's breakfast when the chekin was made at 4.10 am ... they didn't correct the situation, even to call us a taxi and other guests were complaining because they didn't that they managed to solve, a lot of confusion with the distribution of the rooms, a lot of incompetence. There is no justification for this situation.
The Hotel is very good but the reception and room staff are not good ... it sucks. Except for the restaurant employees ... breakfast and dinner where everything went smoothly.
We will take steps to complain on search engines and other sites.