Sean Peavy

Review of World Toyota

It s a pleasure working with this dealership. I bo...

It s a pleasure working with this dealership. I bought a new 2019 RAV4 XSE Hybrid in June 2019 and received superb service better than the average mainline automaker dealership. When I got a screw caught in my tire, your service department was able to handle my issue professionally and very politely.

Most sadly, this SUV was severely damaged by a collapsing tree during a severe thunderstorm a little over a year later. Thankfully, nobody was inside as it was just parked at home. The process of handling a total loss was an emotionally difficult experience.

Thankfully, I was able to get a used 2019 Camry SE in a similar exterior and interior color with SofTex leather seats like my totaled RAV4. I am thoroughly enjoying this sedan and enjoy it much more than owning an SUV!

I thank your finance agents for taking a moment to understand and clarify my situation and options with a total loss of a new vehicle and my need to get a replacement as soon as possible without any complications. I m definitely pleased to be your continuing customer!