This hotel gave me such a bad experience! First of...

This hotel gave me such a bad experience! First of all, they gave me a late check in. I arrived early to the hotel because of my early flight and tried to check in early and they made me wait until 3pm to check in. The room wasn t ready until 3:40pm- wasted half of my first day in Miami. Then, the hotel room keys for me & my roommate kept deactivating every single time cause they said I couldn t put them near my phone or my credit cards. They did not inform me about this when I checked in first hand, which was wrong on their part! My friends staying at the same hotel never had any problems with their keys even though they too had their keys in their wallets. Also, for parking, we were designated to park in a public parking garage which was very inconvenient because one day we couldn t even find parking because it was so crowded. If they are going to use that garage for their guests, they should have designated parking spots for us! It was inconvenient and a waste of our time trying to hassle through the traffic in and out of the garage- one night it was took us 30 mins to get out of there because of the back up of cars, because the traffic wasn t handled properly by staff. Every time I spoke to the front desk, they only apologized and never created a solution. On my last day, I got locked out of my room again, they offered a voucher for 2 free drinks. Gave it right back to them, didn t accommodate anything for me! They will not give me any sort of refund! Will never come back.