I have previously bought two cars from this dealer...

I have previously bought two cars from this dealership (albeit non Nissan cars), and every time the service has been exceptional. However, this time beat the previous times I went. I was initially welcomed by Hitko who was tremendously friendly and happy to answer any questions I had or talk about the 370Z and its performance. I then got introduced to Roy Allegretti and he was my contact for the rest of the experience, and boy what an experience it was.

Throughout the time I spent with the dealership today, I always felt like a respected customer, and this began with the initial conversation and their suggestion that I could test drive the car on my own for as long as I liked. This instantly took the pressure off a little, and really allowed me to enjoy the car without a salesman constantly in my ear, and I loved that I got as much time as I liked (within reason) in the car. I took it on the highway and Lake Shore Drive, and so really got the opportunity to really test everything the car had to give. I knew within minutes that I wanted the car!!

When I got back to the showroom, I never felt pushed or pressured into a deal that wasn't right for me; we of course had to do a little bartering for the price, but it was nothing like previous experiences I have had where you come out of the dealership feeling robbed. Roy got what I wanted, and understood where I came from the financing perspective, while constantly listening attentively to my questions and answering every one of them.

Overall, I was blown away with the level of service I received from the Autobarn today; as we all know it's exciting when looking into what car to buy, but normally annoying and energy draining actually trying to sort out a deal, but today was not like that at all. Thanks a lot to Hitko and especially Roy!!

Alex C, Chicago.