Ramona Nicolas

Review of Tammy Fender Holistic Skin Car...

Disappointing. The location is in quaint street ...

Disappointing. The location is in quaint street of west palm beach with a oddly sized parking area . The cars were all haphazardly parked making it stressful to find a spot where my car was not doing to be hit or dinged. My first impression of the spa was cozy, European style cottage. The products were elegantly displayed and the front desk checkout area was very intimate . I scheduled a Tammy Fender Signature facial with reflexology . My interaction with Ms. Fender was less than expected. Either she is shy or just not interested in engaging with new clients , either way I did not feel she was as kind and caring as she promotes herself to be. I've had facials by many top of the line experts in Paris, Switzerland, NY and LA , therefore I am very versed in the etiquette of spa treatments. I was well aware that in Florida one would never expect the level of expertise and service that you would get in Europe , however, I was expecting Tammy Fender to be at the least more warm and present during our session. Her tone was not relaxing or therapeutic. She did not offer any recommendations and did not seem to care. More appalling was when the facial and reflexology was completed, I was not given privacy in the room to dress. A cheeky spa worker stood in the room cleaning up the linens as I was getting dressed. I asked for privacy and she directed me to the bathroom in the hallway. Bottom line , this is not a place for someone looking for a luxurious, intimate spa experience. I felt rushed , not valued and stressed . I was expecting a more personalized experience especially since the founder was doing my treatment. I would have scheduled my facial at the breakers had I known I was going to be treated like a number instead of a valued person. I expressed my concerns with the friendly front desk manager , however she did not seem too concerned as she gave me a frozen smile while quickly charging my credit card. I felt as if she wished she had an eject chair button for all the customers that complained. Not worth it