Mary Herron

Review of Genesys Regional Medical Cente...

I went to this hospital on a Sunday and the entire...

I went to this hospital on a Sunday and the entire staff was friendly and helpful, although they had little to no communication they were very nice, I shouldn t have to ask the doctors what s wrong with me they should tell me.. I had to come back for a check up 48 hours later, so on a Tuesday. I come back on that Tuesday and the entire staff was rude, one of the ladies at the front desk then called me a minor and when I was signing in they called my boyfriend my dad and asked him to sign for consent and it was completely rude.. do the people at the front desk even read the paper work in front of them? After that happened it took nearly 20 minutes for them to call me in to get my blood pressure and stuff taken; the lady who did that was completely rude and didn t even look at me acting like it was a bother to even help me at all. Then the guy who put an IV in my arm to get my blood was completely rude didn t even talk to me to reassure me everything would be alright he was as silent as a mouse, and didn t even tell me when he was finished with the IV; not to mention he put the IV in crooked... are they even professional at all??? After all of that happened I was sent back out in the waiting room to get put in a room and three hours later I still didn t get my name called, so I went to the front desk to get the crooked IV out of my arm and when I said I didn t want to wait all night with an IV in my arm the lady at the front desk gave me a dirty look and acted like she was judging me because I didn t want to stay and get treatment... i don t think I d ever come back to this hospital if you are going to pursue a career in the medical field please consider a couple things before you do... are you friendly? Are you professional? And do you even really care??? Because if you don t do any of those things Genesys is the perfect fit for you. I am definitely going to a different hospital I didn t feel comfortable at all not even comfortable enough for the procedures they were suppose to do on me. No thank you I ll go somewhere where they actually CARE for the patients.