Kayla McDaid

Review of Village Chrysler

My father was changing my winter tires when he not...

My father was changing my winter tires when he noticed a leak on my jeeps axle seal on the back right side. I made an appointment with pickering Chrysler. When my Jeep was brought in, they wanted me to pay for a diagnostic test, I declined, only wanting the leak repaired. I was then called later in the day to pick up my Jeep and that they didn t see any leak or issue.

When my dad looked at it when I got home, they didn t clean or wipe the very obvious leak. My dad then phoned village Chrysler, hoping for better luck here. We brought it in, Raj came out and looked at my Jeep, confirming there was indeed a leak. He knew how frustrated we were with the pickering location and we made an appointment for Friday at 9am. I brought the car in, and got a call around 3. They hadn t even started on my Jeep and the guy that was supposed to be working on it was leaving at 4.

I brought it back Sunday night so that way they could start on it Monday first thing. I had a bad experience from the pickering location, I made an appointment only to be left with frustration.

They get one star because my Jeep is now fixed. Wouldn t recommend and I won t be back.