Sean Miller

Review of Blue Cross and Blue Shield of ...

I have the unfortunate pleasure of having healthca...

I have the unfortunate pleasure of having healthcare coverage through BCBS Kansas City and they're incompetent and rude. They're so incompetent, they've can't handle their own pharmacy requests and so they contract it out to express scripts (which is an equally piss-poor company). I received a prior authorization for a specific medication, but when BCBS Kansas City sent the info the Express Scripts, they sent the prior-authorization under my wife's name! It took 2 hours on the phone of dealing with a belligerent woman whose name was probably Sharkeisha. Homeless people could run a better company.