I was first given the wrong information by a new e...

I was first given the wrong information by a new employee. I then spoke to Karla the Manager who directed her staff the right direction. I was really stressed out when I spoke to Karla and even might have been a little rude towards her. Karla was very professional the entire time and apologized for the inconvenience. I was on a time constraint and the paperwork usually takes 10-12 days to be completed. but Karla took it upon herself to go above and beyond for me and made it happen the very next morning. Over all I had a great experience and I am very happy and will continue to do business with Telemind. Thanks again Karla i appreciate you and your business very much.