chris coughlan Review of Sheraton Columbia Downtown Hot...
Probably one of the worst hotels I've stayed in re...
Probably one of the worst hotels I've stayed in recently. Room was nice, but not without many flaws. There's no counter space in the bathroom for toiletries. I found chewed up gum in my coffee cup. And only received one bottle of water in my room the entire stay. I guess members really do get all the perks. :/
When my colleagues and I arrived after the posted checkin time, we were informed our rooms were not ready yet, but they would be available soon. Since we had booked the club level, they went ahead and gave us club lounge key cards. Two hours later they were still not ready. When they could finally get us in our rooms, three of the four were on club floors and the other down on 6th. I was informed they would "try" to get me a discount.
The club lounge was a joke. There are too many tables and chairs in it, you can't walk around. When I went up for breakfast on the first day there were no plates or bread items. Poor toaster didn't get any use. Second day they provided bagels, but no butter or cream cheese to put on them.
Room service trays were left in the hallways on multiple occasions. One has been there for a full 24 hours.
Definitely would not stay in this hotel again.
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