Joan Steinert

Review of Chateau on the Lake Resort, Sp...

Spa was nice. Whirlpools were great although it i...

Spa was nice. Whirlpools were great although it is a mixed company pool. No styling tools to freshen hair style after treatment. They automatically tack on a 17% gratuity although they say you can adjust. No one should ever add a gratuity on the ticket except the client unless it states it in writing before you get your services. The also tacked on a 3% service fee also not stated up-front. Although the therapist was good it was over priced especially with the hidden fees. Probably will not go back.