Muneer Rizvydeen

Review of Autobarn Mazda - Evanston,IL

I've leased a vehicle with Autobarn Mazda previous...

I've leased a vehicle with Autobarn Mazda previously so my review may be biased because I've worked with them before. However, because I am familiar with them, however if there were any disappointments during my most recent experience, I'd like to think that I would more likely point it out in this review so that they could improve. I leased a Mazda3 about 3 years ago. I've since moved to Michigan. But at the end of my lease, I CHOSE to drive out to IL and turn my Mazda back in to Autobarn, just so I could interact with them when selecting my next vehicle. They treated me well 3 years ago, and I thought that deserved a (250 mile drive) return customer. I was not disappointed. Chris Reis and Chris Norton treated me like family. They remembered who I was and brought up funny details from the last time we met and they went OUT OF THEIR way to make sure I got a vehicle I liked. Chris Reis was super patient with me even though I was ridiculously picky and he drove me back and forth multiple times (on the same day) from their lot to the showroom whenever I changed my mind on what to lease. He also wasn't sassy when he had to repeat the different features of every trim that I kept forgetting - super nice and professional. Chris Norton (whos the finance manager now, but 3 years ago was the consultant who closed the deal on my first car) did his best and got me the vehicle I wanted for the price I wanted. 10/10 super satisfied with both of the Chris-es and 10/10 for Autobarn. If they're both still at Autobarn 3 years in the future, when my new car's lease ends, I will have NO qualms about driving whatever distance (again) to lease my NEXT Mazda from Autobarn too! Unlike other car buying/leasing interactions which tend to be dreaded or feel like a chore, They made the whole thing a pleasure. Keep up the good work and keep people like them (Chris N. & Chris R.) in your organization.