Ray Forte Review of Prestige Pre-Owned of Bergen C...
Found a car on their website. Called, gave my info...
Found a car on their website. Called, gave my information, gave the vehicle including stock number. $11000 certified used Corolla. They confirmed they still had it, I told them I would be there in 45 min to see it.
Got there, gave name and vehicle again to receptionist. She introduced me to a salesman, went to his desk. He seemed upset that he couldn't find us in their appointment system. He pulled up the vehicle on his computer on their website and said he would bring it up for us.
He was gone about ten minutes, and came back with another man who introduced himself as a manager. He started by asking about our needs and telling us that he meets every customer as they arrive... five minutes of nonsense before he tells us "actually, that car sold just a few hours ago."
I told him I had called just before driving over and confirmed they still had it. He started with a story about how the front desk people can't really see inventory, and then tried to upsell us to a $15000 car!
Pure bait and switch - they listed a bargain (which is still on the website btw two days later) to draw people in. Wasted a couple hours of my day. Avoid.
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