traceiandJoel Perez

Review of Best Western Federal Way/ Taco...

Very disappointed, I told the lady in the front d...

Very disappointed, I told the lady in the front desk that my a/c doesn't work and her response was "you can come and get my fan". Really? I travel for work and 90% every 4 days I am in a different hotel. I have never ever recieved an answer like that before. The least she could had offer was to find me a different room, she didn't even said that she will let the maintenance crew know. It's been blowing all afternoon and evening but it is not cold air. It is cooler outside than it is in my room.