The physical location has great potential, but the...

The physical location has great potential, but they do not own the island, and visitors will be warned to not wander far from the parking lot . This is not a couples place, they cater to large parties and the service, in every aspect, reflects that e.g. catered food and seasonal staff (looks great, but very, very disappointing) including their higher tier restaurants.

We reserved a water view room and paid $$$$, many months in advance, and after arriving early, and navigating their service desk for way too long (seeing a couple rooms after they gave us a view of the restaurant exhaust system), we ended up with a sub-par room, with a very limited view. Ultimately we found a way to enjoy our visit to lake George, but it was not because of the Sagamore, way too much work, and not, by any interpretation, what we expected and wanted. I would never go here again.

FYI - The resort asked for an opinion, (email survey) which we gave - in detail, not just to be critical, but to be helpful, and they never responded. If your not hosting a wedding for nice pictures, don't come here.