J

Jordi Curanta Avivar

4 years ago

In my area, there is usually a boy who is super ef...

In my area, there is usually a boy who is super efficient. But if due to overwork has to come another is a TORTURE. In the mail of seur I get an identifier that is NOT mine and I can not follow the order, unless I do it from the DPD (UK) website that is where the order comes from, which ALWAYS goes perfectly.
Thanks to this website I can inform myself that a new boy has passed and no one has found at home, nor has he left paper, nor has he called the telephone, nor the bell ... in other words, that it has NOT happened ...
I call the phone, I dial the wrong tracking number, I call again I speak with a girl confirms my address is all right tomorrow will happen at such time ... It does not happen ... same story, neither calls nor paper nor ring 2 lost days.
I call again and after half an hour the girl can contact the new dealer, the address verified yesterday with me correctly, according to the boy, NOW is wrong and has "confused" the door number with the floor number, when, I repeat, It was confirmed by phone and in the email warning of seur this PERFECT.
Keep waiting until Monday ... with a package with 10,000 hours of travel, made TRIZAS of blows when loading and unloading X times.
AN UNACCEPTABLE DISASTER.

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