I'm truly confused by the number of good reviews o...

I'm truly confused by the number of good reviews on this hotel. The single good feature of this hotel is the staff. Let me list out for you the negative aspects of staying in this hotel.
1. The hotel was exceedingly busy with only three slow moving elevators, and at times, out of order.
2. The hotel room was infinitesimal. If you are not athletically built, you will not fit into the shower. There is no bathtub, and as this as marked as a family friendly hotel. I hope your babies are comfortable showering.
3. The sink did not drain.
4. The lights flickered while on.
5. The lights eventually burnt out in more than one place.
6. The bedsheets were bloodstained. I have pictures.
7. The air conditioning came off and on at its leisure, not when the temperature was achieved.
8. The television had two channels that did not work: the two children's channels.
9. There was not toilet paper provided for four people over four days.
10. Shower and bathroom were both dirty with hair stuck to the walls of both.
11. Shower temperature fluctuated drastically any time shower was on.
12. Room was not vacuumed for four days.
13. Bathroom fan did not work.
14. Note that windows open enough for a small child to fit through.
15. Breakfast is free but seating is not. Hotel was too busy to find seating every day of our stay.
We've had fantastic experiences at other upscale hotels for similar prices. I would suggest a hotel outside of Times Square, as all the best things about NYC are not Times Square related. Save yourself the headache and enjoy your trip at a different hotel.