Lacey Payne

Review of Blue Cross and Blue Shield of ...

I was given a number to find out if they have rece...

I was given a number to find out if they have receive my first payment by mail yet and I had a question about my coverage... waited on hold for 60 minutes and then was disconnected... so I called back once again placed on hold for 46 minutes and as soon as someone answered I was disconnected again!!! This automated service is ridiculous...... no I still haven't been able to get through as a matter of fact I'm on hold again with a estimated wait time of 83 monutes!!!