J

Jonathan Pollard

3 years ago

A badly overpriced hotel with a nice restaurant. L...

A badly overpriced hotel with a nice restaurant. Let's start with the positives: Great location in West Hollywood. On premise restaurant was delicious and service at the restaurant was excellent.

Now for the hotel: Stupidly overpriced. Maybe I just got hosed with a last minute booking. But there are far better options available at that price point. Flimsy beds. Dated, worn-out hallways. When you walk down the hallways on the guest room floors, it does not look like a 4 star hotel. It looks like a motel. Rooms are so-so. Some stand-offish front desk people. Lots of random shady people hanging around the lobby.

Front desk grudgingly gives you a late checkout at 1pm on a $500+ per night suite.

The kicker: They billed me $80+ for less than 30 minutes of long distance calls. Some of the charges were for calls that went to voicemail so I hung up. Charged me something like $12 minimum per call, even ones that lasted 3 seconds. Manager on duty was absolutely a lit shook beta and ridiculous.

This would never happen at a place like the Mandarian but this is the Mondrian so, yeah. That's what you get. Avoid.

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