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Maureen Mcquiggan

3 years ago

They came right out to give me pricing on two larg...

They came right out to give me pricing on two larger HVAC projects but getting them to finish the job has been painful. I was the one paying the bill but had very little communication from the crew. Ended up with some mistakes because they just talked to any old person who happened to be in the job site instead of the person whose name was on the contract. When I tried to correct the issues I got some major attitude and finger pointing. Of course the billing department runs quite efficiently. When I tried to hold back a tiny fraction of the remaining balance until the work was complete, I started getting nasty-grams. Faxed a reply and weeks later...zippo.

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