We had a terrible experience with this dealer. Af...

We had a terrible experience with this dealer. After negotiating the price, we were told to come back to pick up the car the next day at noon. Before going to the dealer, we contacted them to confirm this time and they asked that we arrive an hour later, at 1 PM. We arrived at 1 PM and were told to sit and wait. We waited for 30 minutes at which point we asked how much longer this wait would be, as we had an appointment. Another 15 minutes went by, at which point we expressed dismay. We were then shuttled to a finance person who did not know the details of the deal; in fact, he suggested that our price was almost $2K more due to financing and needed another "minute" to talk to a supervisor. He finally returned and said that they were ready for us to see the car. He asked us to wait in the red area, where we waited for nearly 30 minutes. Again, at this point, we questioned what was going on, as we just wanted to pick up our new car. We were told that the car wasn't even there; it must be out getting gas. Frustrated, we decided to leave, to return and pick up the car another time. On our way out, we were intercepted by the salesperson, who assured us that they were just bringing the car around the front. He asked that we please wait. Again, we stood outside the dealership waiting, and of course, no car was brought around. The final straw was when they handed us the registration that identified a different car than the one that we purchased. At that point, we left, cancelled the deal and bought a Honda. We were appalled at the poor customer service, the shady nature of the personnel and the lack of respect for our time. This dealer needs to get its act together. What an absolute disappointment!