K

Korin Ryan

4 years ago

Not worth the money we paid for at all.

Not worth the money we paid for at all.

Had a girls weekend away and upon driving was told we can get valet parking when arriving at the hotel. One of the girls had to get out of the car and get someone to take the car from a 5 minute drop off spot around from the hotel which beats the purpose of paying for valet parking in the first place. No one had helped with our bags at any point to go into the hotel or showed us how to use the card for the elavator.

Hotel was clean, and modern with the kitchen having most things. And location was ok, however given the $900 we spent for 1 night for a 2 bedroom suite could have found a better deal.

No one had bothered telling us the Wifi password. I had rang for extra towels the next morning and waiting 40mins and gave up when no one had delivered them. The breakfast buffet wasn't worth $20 and I had asked staff for a barista made coffee to a reply "go to the coffee machine" which is instant coffee. The sauna didn't even get to a hot temperature and there was a cockroach in the spa.

All up, would not go back, very disappointed in the service and breakfast buffet.

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