Dale Bellovich

Review of Excel Air

It is a pleasure doing business with PROFESSIONALS...

It is a pleasure doing business with PROFESSIONALS. From the moment the staff member Roxanne) answered the phone to the time I said goodbye to the Technician (Lucas) the experience was pleasant and you could tell that EVERYONE knew how to listen to the problem and how to prepare to fix the problem.
Lucas was respectful of the premises making certain that he did not dirty anything in the house. He was also knowledgeable and informative. He took pictures of the problem and took the time to thoroughly go over every issue and explain how it would be repaired.
They came on a Friday and did the repairs the following Monday. We called them in for a 2nd opinion (which they provided free of charge) and they repaired the problem for 10% of the first company's quote.
They will do all of our HVAC work in the future.