Isaiah Hess

Review of PetFirst Healthcare

We cancelled our PetFirst Pet insurance, but they ...

We cancelled our PetFirst Pet insurance, but they still charged us for two months in a row after we cancelled. When we called them to deal with it (on multiple occasions), they promised a full refund, but when I checked the credit card statement, only a prorated portion of one of the month's was refunded. Whether that was incompetence or dishonesty, I don't know, but either way, it does not reflect well on them.