I was so nervous, because I read the reviews after...

I was so nervous, because I read the reviews after I signed up. I actually went up to them in Walmart and reserved a spot because we need updated family pictures bad. My family and I chose to wear our own clothes. Took the pictures wish we could have did one more pose but it's limited to 5. No problems with that part it was quick and fun. pick up was a hassle thought it was one day, which people other than us was up there for pick up as well and no one was there. So it actually was the following week, ok mistakes happen. I couldn't pick up the following week. Guy was so rude when I told him I we couldn't make it over there and told me call number on paper because he don't know how I will get them. I had forgot and a few weeks later I called went the same day to pick them up loved them so much bought whole package. So I guess everyone experiences are really miss and go.