natali arca

Review of PetFirst Healthcare

Not even waist your time an money on this insuranc...

Not even waist your time an money on this insurance. We had a trial for 30 day my pet had an emergency problem they never pay me. They found the most stupid excuses to not pay. Even tho my vet did a letter for them explaining all the issues with my dog. They charged me after my trial , they waited until my free trial was over to tell me my claim was gonna take longer , then after that ,they charged me my first premium , and they came out with a denial saying that i could apply for an appeal. My baby vet did the narrative exactly as they asked explaining the issue with my dog ,i filed the appeal guess what they charged me my second premium because again they took a moth to give me a result and the appeal was denied as well. So just dont get this insurance they will find the way to not pay and keep charging you the premium . Now i cancelled my policy i hope everyone who read this dont get this ins and be safe of this fraud! They dont even deserve 1 star for lying to ppl.